Payment Policy

Payment Policy

Effective Date: 04/09/2026

At Global Gold Detectors, we aim to provide our customers with secure, convenient, and flexible payment options when purchasing metal detectors, gold detectors, accessories, and related equipment. We accept several payment methods to accommodate both local and international customers.

By placing an order with us, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We currently accept the following payment methods:

Bank Transfer

Customers may make payment directly to our designated company bank account.

After placing your order, we will provide the necessary bank details, including the account name, account number, bank name, and other required information.

Important:

• The customer is responsible for ensuring that all bank transfer information is entered correctly.
• International bank transfers may take several business days to process.
• Any bank charges, transfer fees, or currency conversion fees are the responsibility of the customer unless otherwise agreed.
• Orders will only be processed once the payment has been successfully confirmed.

Western Union

We accept Western Union payments for eligible orders, particularly for international customers.

Once your order has been confirmed, our customer service team will provide the appropriate recipient details.

After completing the transfer, customers may be required to provide the transaction or Money Transfer Control Number (MTCN) and proof of payment so that we can verify the transaction.

Orders will be processed after the payment has been verified and confirmed.

MoneyGram

MoneyGram is also available as a payment option for eligible customers.

Customers who choose this method will receive the necessary recipient information from our sales team. After making the payment, please provide the transaction reference number and proof of payment where requested.

We will confirm the payment before preparing your order for shipment.

Credit and Debit Cards

We accept major credit and debit cards, subject to availability through our payment processor.

Depending on the payment gateway used on our website, accepted cards may include:

• Visa
• Mastercard
• Other supported card networks displayed at checkout

For card payments, customers may be required to complete additional verification to protect against fraudulent transactions.

For security reasons, we do not request or store your complete card details through email, telephone, WhatsApp, or social media.

2. Payment Confirmation

An order is considered paid only after the payment has been successfully received and verified by our company or payment processor.

A payment receipt, transaction confirmation, or screenshot alone does not necessarily mean that the payment has been received.

For bank transfers, Western Union, and MoneyGram, processing will begin after we have confirmed the funds.

3. Currency

Our website may display product prices in a specific currency. Customers making international payments should be aware that their bank, card issuer, Western Union, MoneyGram, or payment provider may apply currency conversion rates and additional charges.

The final amount charged may therefore vary depending on the customer’s payment provider and applicable exchange rate.

4. Order Processing

Orders will normally be processed after full payment has been confirmed.

For high-value metal and gold detector purchases, we may conduct additional payment and customer verification before dispatching the order.

This verification is intended to protect both the customer and our company against unauthorized transactions and payment fraud.

5. Payment Fees and Bank Charges

The customer is responsible for any additional fees charged by their bank, card issuer, payment provider, Western Union, MoneyGram, or intermediary financial institution, unless otherwise stated.

If a payment is received with an amount lower than the total order value because of transaction fees, the customer may be required to pay the outstanding balance before the order can be dispatched.

6. Fraud Prevention and Payment Verification

To protect our customers and our business, we reserve the right to verify payments and orders before shipment.

We may request additional information where necessary to confirm that the person placing the order is authorized to make the payment.

We reserve the right to delay, hold, or cancel an order where we reasonably suspect fraudulent, unauthorized, or suspicious payment activity.

7. Payment Reversals and Chargebacks

Customers should contact our customer service team before initiating a payment dispute or chargeback.

If a payment is reversed, disputed, or charged back without a valid reason, we reserve the right to suspend the related order and investigate the transaction.

Any legitimate refund will be handled according to our Refund and Returns Policy.

8. Refunds

Where a refund has been approved, the refund will generally be issued using the original payment method where reasonably possible.

Refund processing times may vary depending on the payment method and the customer’s financial institution.

Bank transfer, Western Union, MoneyGram, and card refunds may have different processing times.

Please note that transaction fees or currency conversion differences may affect the final amount received.

9. Incorrect Payment Information

Customers are responsible for providing accurate payment and order information.

If you make a payment using incorrect bank, recipient, or transaction details, please contact us immediately.

We cannot guarantee recovery of funds sent to incorrect payment details provided or used by the customer.

10. Shipping and Payment Confirmation

Payment confirmation and shipping confirmation are separate processes.

We will only dispatch products after:

1. The order has been successfully placed.
2. Full payment has been received and verified.
3. Any required payment or customer verification has been completed.
4. The product is available and ready for shipment.

Customers will receive shipping information or tracking details where applicable after their order has been dispatched.

11. Contact Us

If you have questions regarding payment methods, payment verification, bank transfer instructions, or your order, please contact our customer service team.

Global Gold Detectors
Email: info@globalgolddetectors.com
Phone/WhatsApp: +90 534 419 78 41
Website: globalgolddetectors.com
Business Address: Çobançeşme, Kımız Sk No:36, Bahçelievler/İstanbul

We are committed to providing a secure, transparent, and convenient payment experience for all customers purchasing our metal and gold detection equipment.